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Families We’ve Helped: A Burden Lifted - Shirley's Journey with Us

Imagine having two properties, both filled with memories and love, but becoming a burden due to unforeseen circumstances. Meet Shirley (name changed to respect privacy): a retired woman with a profound love for volunteering at her church. However, she soon found herself in a challenging situation, seeking much-needed assistance. She didn't just need any help; she sought a solution that would restore her peace of mind. This is her story.

The Background

Shirley, a retiree living on a fixed income, treasured her deep connection with her church and close-knit family. The town of Judsonia held a special place in her heart, as it was the backdrop of her childhood. One of the inherited properties, the family home, was not just a house but a sanctuary filled with warmth and love. Within its walls, Shirley and her nine siblings were raised by their nurturing parents, crafting a lifetime's worth of precious memories. The second property, a worn-out rental, beckoned for attention and care, holding potential to be restored to its former glory.

The Problem

Life however, has a funny way of turning things around. It seems that just when Shirley thought things couldn't get any more challenging, she faced a series of unexpected setbacks. The family home, was in desperate need of a new roof. To her dismay, the insurance company refused to cover the cost, leaving Shirley to shoulder the financial burden on her own. As if that wasn't enough, the rental property she owned suffered extensive damage due to a troublesome tenant, leaving her with the hefty expenses of repair. To make matters worse, Shirley found herself grappling with the burden of a high-interest mortgage on both properties, creating an overwhelming strain on her already limited income.

Amidst this disheartening situation, a glimmer of hope appeared in the form of one of our Facebook ads. Intrigued and and in need of assistance, Shirley decided to reach out. As she poured her heart out, sharing the intricacies of her struggles, we listened attentively, empathizing with her every word. It was clear that she needed someone who could not only understand her predicament but also offer practical solutions to alleviate her financial hardships. And that's when we knew, without a doubt, that we could be the ones to help guide her towards a brighter future.

The Solution

We sent our experienced photographer to capture high-quality images of the properties, ensuring that every detail was beautifully captured. After careful evaluation of the properties, we presented Shirley with a fair and comprehensive written offer that took into account the emotional significance of her decision. It was important to us to acknowledge that her son lived in one of the properties, and we wanted to make this transition as smooth as possible for them. To provide ample time for relocation, we extended an offer to her son, granting him a generous 30-day period after the closing to find a new place that would suit their needs perfectly.

The Result

A few weeks later, after going through all the necessary negotiations and paperwork, we finally closed the deal. The moment Shirley received the news, a sense of relief washed over her. It was as if a heavy weight that had been resting on her shoulders for far too long had suddenly disappeared.

Fast forward to her birthday, a joyful occasion that could not have come at a more perfect time. Grateful for the assistance we provided, Shirley took a moment to send us a heartfelt message. Her words carried deep appreciation and gratitude: "I want to say Thank You for rescuing me. A burden has been lifted off my shoulders, granting me a renewed sense of freedom. Yesterday, on my special day, that unexpected turn of events proved to be the most remarkable and awesome gift."

The Takeaway

This case study is more than just a successful transaction. It’s about how we were able to come to the rescue and bring relief to someone who needed it. We believe that our work isn't just about property; it's about people. And helping them find solutions that not only meet their needs but also touch their hearts. That’s what makes every day worth it.

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